Experience the difference with scheduling through SkyBoss. SkyBoss makes sure the right people get to the right job with innovative dispatching solutions. We guaranteed to solve your scheduling headaches.
- Know which technicians are available and where they are at.
- Keep track of all jobs and never lose track of a job again.
- Easy, intuitive drag and drop interface
What can SkyBoss scheduling do?
- Visually tag job types
- Schedule based on skill level
- Exclude techs from jobs/clients
- Alerts of problem clients when they call
- Quick access to call client history
- Automatically text technicians when jobs are assigned to them
- Quickly see details for any job
- Approve invoices before they are sent out
- Monitor job progress in real time
- Automatic dispatch board refreshing
- Call counts in real time
- Automatically text your clients when you are on your way
- Easy drag and drop interface
- See which tech has company equipment
- Many other unique features only found in SkyBoss that are designed by shceduling and dispatching professionals
Assigning jobs to technicians can be very complex, and there is only so much that can be done manually as your business becomes larger. SkyBoss is a dynamic combination of the SkyBoss Mobile App (for field technicians) and the Web Site interface (for office staff). On the SkyBoss Mobile App, technicians see schedule changes done in the web interface by the office staff and the office staff can see changes the technicians make in the field. All in real time! Stop using white boards and gmail calendars. Take control of your business! SkyBoss is flexible, powerful and guaranteed to solve your dispatching headaches.
Our Scheduling Software Can Also
Dramatically improve the efficiency of your dispatching. SkyBoss gives unprecedented control of how YOU choose to dispatch your work orders and technicians.
You can even assign work orders based on skill levels. SkyBoss can stop unqualified technicians showing up to a job they are not qualified to do.
Improve customer satisfaction. SkyBoss gives you the control to service your customers quickly and efficiently. SkyBoss also displays your clients past history, right at your finger tips or when taking a new work order. This allows you to deliver unparalleled customer service, which increases your return calls.
Control how your technicians see available work orders and invoices. With SkyBoss, you have the ability to "exclude" technicians from seeing work orders from chosen clients, only seeing a limited time frame of work orders or only allowing a given number of open, uncompleted invoices. The power and choice is yours.
On the technicians mobile device, the complete customer history, with photos, can be displayed which encourages upselling and and providing better customer service.
SkyBoss has lots of scheduling tools to help with everyday headaches. Block non job time out, schedule jobs out for multiple days, forced reasons for pausing or cancelling jobs, and never lose track of jobs that are on hold for parts or materials.
SkyBoss partners with the service industry’s leading GPS vehicle tracking provider, TomTom Telematics. Our integration ensures real-time visibility of your fleet inside SkyBoss. Used by 50,000 businesses, TomTom’s WEBFLEET (SaaS) solution offers all the features and functionality a business owner needs to run a safe and efficient operation.