SkyBoss makes it easy for your field service company to track important information about your customers. Do You want to know who was at the service address last? What were the recommendations? What was the warranty? All of your customers history is available, in real time, right in your technicians hands.
Your clients are, after all, the most important asset of your business and we have the tools you need to track and access everything you need to know at the click of a button, from anywhere in the world.
SkyBoss allows you to stay on top of everything and make sure your customers stay happy with the following features:
You have complete access to your entire customer history, quickly. Your technicians, from their mobile device can see a customers service history as well as notes about that client.
A customer lost an invoice that they still need to pay? Send invoices and statements directly to clients instantly.
Maintain complete files of your clients that include contact information, payment history, upcoming appointments, last service date and much more.
Find customers quickly with a system-wide search function that shows contact information, addresses and tasks.
Manage several properties per customer, allowing you to track property management companies, franchises and more.
It is easy for problematic customers to keep booking work orders. Sometimes, CSRs are unaware of a client who is not paying their bills or who has exceeded billing terms. SkyBoss solves that! When a customer who has exceeded billing terms, that you designate, SkyBoss will notify the CSR that new work orders are not allowed for that customer. SkyBoss also lets you manually select that "Do Not Service" option as well.
Add call notes, door codes, special instructions or anything else important about your customers in the work order.
Access billing and work history for customers at the click of your mouse. You can also apply partially paid balances... it's easy with SkyBoss!
Experience the difference with SkyBoss. today! Get your free demo to see exactly how SkyBoss. can integrate with your business, saving you time and money while improving your relationships with your customers.