5. September 2017 15:48
Computer software programs or applications are mainly created to provide assistance and convenience to individuals and businesses. In the business world, these programs are designed to automate or streamline some or all of the processes involved in the business. Therefore these programs are very beneficial to all businesses, regardless of the size and the industry they belong to.
An example of such a program is the field service management software. This software is mainly intended to provide entrepreneurs with a management solution that they can use for the servicing of customers. It is where users will make use of this software in order to effectively dispatch staff or service personnel to the location of their customers.
If you think this type of software is used in your business, consider getting SkyBoss. In simple terms, this is the software to get rid of the headaches involved with owning a business by streamlining and automating the workflow. All of it is done with field service technician management, GPS tracking, easy scheduling, billing, back office features, and more. Skyboss provides such a wide range of services to users as well as establishing an overall good business practice by incorporating a customer relationship management feature.
This software is ideal for use with companies that dispatch service personnel to provide service to the location of their customers. Here are a few industries that will benefit from field service management software:
- The industry sector of plumbing and HVAC. This industry mainly dispatches staff technicians to provide services to customers in a commercial or residential setting with their plumbing and HVAC system. Using this software, making appointments will become convenient and easy. Users can easily assign work to the suitable plumber based on the proximity and/or skill level. Work assignments are done with the safety of the technician in mind, not just to serve their customers. In addition, this software allows providing estimation and quotation of related services on site easily.
- The industry of property maintenance from commercial and residential properties. If the property needs maintenance, there will always be a staff or technician who will visit, do repair and maintenance on what is reported. The software works similar to the plumbing and HVAC.
- Healthcare professionals who are on the go or mobile. This software can be very useful for nurses and other healthcare professionals since their safety will be ensured as they are deployed to their customers. Also, they will be tracked accordingly with the GPS system. Therefore, if the healthcare professional is dispatched, their safety is not compromised, as this software will track them as well as the customer.
- The industry of cable and telecommunications. People love to watch with their cable TV or through the Internet (phone as well if they still use it). The businesses in this industry usually deploy staff in order to make installation of cables and wires. They always make and schedule appointments and this software can make the dispatching, scheduling, billing and invoicing.
This field service software can also be used by other industry sectors not mentioned above and this will be a great investment for that business in the long run.